Terms&Conditions

Welcome to The Wax Haus. By accessing or using our website (www.thewaxhaus.com), booking services, or purchasing products, you agree to the following terms and conditions. Please read them carefully, as they outline important information regarding your rights, responsibilities, and limitations when engaging with our services.

1. General Use of Website

  • This website is owned and operated by The Wax Haus.

  • All content, including text, images, graphics, and logos, is the property of The Wax Haus and may not be copied, distributed, or used without prior written permission.

  • Services and pricing listed are subject to change at any time without notice.

2. Booking and Appointments

  • All clients must complete required intake forms, including a health questionnaire, prior to receiving services.

  • Appointments may be refused or rescheduled at the discretion of the technician if health or safety concerns arise.

  • A valid form of payment is required to secure your appointment. Please review our cancellation and rescheduling policy (outlined on the booking page) before finalizing your booking.

3. Acknowledgments and Agreements

By booking and participating in services at The Wax Haus, you acknowledge and agree to the following:

  • I am responsible for disclosing to the technician any concerns I may have before participating as a client and having services performed, even if I have written them on the release form.

  • I have been given the opportunity to ask questions, through written and/or verbal communication, prior to signing this release.

  • I was provided sufficient information to give informed consent.

  • I understand I must complete the Health Questionnaire before I have any service done.

  • I understand I may be refused service based on the information I have provided, including but not limited to pregnancy, nursing, allergies, or contraindications to the service.

  • I understand that no warranty or guarantee has been made to me as a result of the procedure, as final results may vary depending on skin type.

4. Risks

By receiving services at The Wax Haus, I acknowledge and accept the following risks:

  • I understand that despite all precautionary measures, injury is possible during treatment.

  • I understand that despite application of the most advanced and top ingredients, an allergic reaction is possible.

  • I understand and acknowledge that the technician and The Wax Haus will not be held responsible or liable for any damages or issues that may arise as a result of treatment, including allergic reaction, reaction to previous procedures (such as henna or tint), skin sensitivity to waxing, or failure to follow aftercare instructions.

  • I have read and accepted the risks set forth in this section.

5. Use of Likeness and Release

  • By receiving services, I give permission to my Esthetician, Janiefer Dela Cruz, to perform the procedure(s) discussed and release her from any liability that may result from the treatment.

  • I consent to the taking of “before” and “after” photographs of said procedure(s) for documentation.

  • I give permission for these photographs to be used for marketing and/or advertising purposes, with the understanding that my personal information will remain confidential.

6. Products and Shop Policy

  • All products listed on www.thewaxhaus.com are subject to availability.

  • Wholesale and professional-only products are available exclusively to licensed professionals and require proof of license.

  • Affiliate discounts, such as Lady Peng coupon code JANI10, are subject to change or termination at any time.

7. Limitation of Liability

The Wax Haus and its staff are not responsible for indirect, incidental, or consequential damages that may result from the use of our services or products. All treatments carry inherent risks, and by proceeding, you acknowledge and accept these risks.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Hawaiʻi. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Hawaiʻi.

Agreement

By booking an appointment, purchasing products, or signing acknowledgement forms, you confirm that you have read, understood, and agreed to these Terms and Conditions.