Privacy Policy

Effective Date: September 2025

The Wax Haus (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.thewaxhaus.com), book services, or purchase products. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when booking services or making purchases.

  • Health Information: Information you provide on health questionnaires to ensure your safety during services.

  • Website Data: Non-identifiable data such as browser type, device information, and IP address to improve site performance.

  • Consent Forms & Media: Client acknowledgments, signatures, and before/after photographs (with consent).

2. How We Use Your Information

We use your information for purposes such as:

  • Scheduling and managing appointments.

  • Processing transactions and delivering purchased products.

  • Maintaining accurate health and safety records.

  • Communicating with you about services, promotions, or updates.

  • Improving our website and customer experience.

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information in the following situations:

  • With service providers (such as payment processors or booking platforms) who help us operate our business.

  • If required by law or to protect the rights, property, or safety of The Wax Haus, our staff, or our clients.

  • With your consent, such as using before/after photos for marketing.

4. Data Security

We implement appropriate technical and administrative measures to protect your information. While no system is completely secure, we take reasonable steps to safeguard your personal and health information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

  • Request access to the information we hold about you.

  • Request corrections or updates to your personal data.

  • Withdraw consent for the use of photographs or marketing materials at any time.

  • Opt-out of promotional emails by clicking “unsubscribe” or contacting us directly.

6. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve user experience, analyze trends, and personalize content. You can adjust your browser settings to decline cookies, though some features of the site may not function properly without them.

7. Third-Party Links

Our website may include links to external websites, such as affiliates (e.g., Lady Peng). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting those sites.

8. Children’s Privacy

The Wax Haus does not knowingly collect personal information from individuals under the age of 18. Services are intended for adults, and minors must be accompanied by a parent or guardian.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:
The Wax Haus
 Email: info@thewaxhaus.com
Website:www.thewaxhaus.com