A deposit is required upon booking. Your full deposit will be applied to your service day of. 

Deposits are NON-REFUNDABLE and ONLY TRANSFERABLE TO ONE RESCHEDULED APPOINTMENT if applicable. Should you cancel your appointment you forfeit your deposit 

We accept cash & cards (Visa, Mastercard, AmEx, etc.)

Card Transactions will include a 4.712% tax upon payment

Payments we do not accept: Venmo, CashApp, Zelle, Paypal, Etc+

If you are running late please notify us ASAP. Should you be more than 5 minutes late, you will be asked to reschedule your appointment. You will forfeit your deposit. This interferes with my time & my next client's appointment. Please take into account traffic times and weather conditions when driving to your appointment.

Please be sure to cancel or reschedule your appointment 24 hours PRIOR to your scheduled appointment date to avoid loss of deposit. Cancellations less than 24 hours prior to scheduled appointment will result in forfeit of deposit.

All appointments can be rescheduled/cancelled from the confirmation & reminder emails. Ensure you have entered the correct email and phone number upon booking.

To have your deposit returned, you must text (808) 954-0777 with your name and appointment details. Deposits are not automatically refunded.

If Acuity is not letting you reschedule /cancel that means you are outside of the rescheduling/cancellation window. Please contact us at 808-954-0777 for further assistance. TEXT PREFERRED.

If there is a failure to show up to your appointment, without any communication you will be charged 100% of your appointment price to compensate for our time. If you cannot make it to your appointment for whatever reason please notify immediately. Should your card on file decline, you will be sent an invoice. Should the invoice not be paid by the end of the business day you will be banned from booking with us.

• You MUST grow your hair for at least 4 weeks. Don’t shave or trim—get your money’s worth!

• Exfoliating 2 days before your appointment is ESSENTIAL. No need to buy anything fancy—a loofah or a Japanese wash cloth towel works just fine. This helps get rid of dead skin and brings the hairs up to the surface for an optimal wax.

• Come in showered and in comfy clothes.

• On your period? That’s fine, you can totally get waxed on your period! Just wear a fresh tampon or period cup to your appointment.

• Hydrating is a MUST! Drinking a lot of water ensures your skin and hair is moisturized.

• We love our pregnant mamas! If you’re thinking of getting waxed during pregnancy, start as early as possible to get your body ready for the later trimesters. As your hormones change, so does your increase in sensitivity, and we want you as comfortable as possible!

You are disqualified if:

• You are pregnant or breastfeeding.

• You are taking any skin medications (Antasure, Accutane, Roaccutane, topical steroids, etc.).

• You have cancer and/or are undergoing any chemo/radiotherapy.

• You are epileptic, have vertigo, or have seizures.

• You have received Botox treatments 4 months prior to service.

• You have had recent facial treatments (chemical peels, derma-planing, waxing, microdermabrasion, etc.).

Please note:

• If you have underlying health conditions (diabetes, high blood pressure, heart disease, epilepsy, etc.), you must consult with your PCP and submit clearance.

• Anyone who has received previous brow work must be approved by me to book.

Notify me if you have any allergic reactions to topical anesthetics.